Join Team T28

Careers

Who We Are:

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).


What You’ll Be Doing:

As an Associate Manager of Key Accounts, you will support the Senior Director of International and Amazon in facilitating and eventually leading cross-functional initiatives across Sales, Finance, PR, Social, Marketing, Operations, and Education teams. You’ll liaise with retailers and external partners to ensure accurate and timely information is shared with the right stakeholders. Additionally, you’ll manage materials, consolidate data, and support product launch logistics for key accounts such as Sephora US, Sephora UK, Sephora Middle East, and others. 

This is a full-time role with a hybrid work schedule based in West LA, reporting directly to the Senior Director of International and Amazon.

Retailer Responsibilities:

  • Own monthly Sephora reviews report for domestic and international to provide brand performance analysis and program insights
  • Coordinate and communicate changes between internal team and international accounts, including product registration status, stock, education request, sampling, etc.

Managing New Product Launches:

  • Complete setup forms for key accounts, detailing launch specifics and NIFs (digital and omni). 
  • Collaborate with country teams to align logistics, registration updates, and product development, ensuring timely launch dates. 
  • Partner with the retail marketing team on updates and key deliverable timelines, including additional exposure (endcap, window, launchpad, and etc.)

International Master File: 

  • Update and maintain the International Master File with new and existing product, retailer information, and key account contacts, ensuring all data is accurate and up to date for cross-functional internal use.

What You’ll Need:

  • 2-4 years experience managing key accounts at a high-growth beauty brand Bachelor's degree in marketing, business, or a related field 
  • Exceptional organizational skills and attention to detail. 
  • Experience with Word, Excel, PowerPoint, Outlook, and Google Drive. 
  • Experience in fast-paced start-up environments. 
  • Knowledge of Sharepoint, Asana, Sephora Brand Portal, and other tools are a plus.

Who You Are:

  • A professional communicator who listens, persuades, and delivers insights to stakeholders.
  • A proactive and independent problem solver who is capable of working well cross-functionally.
  • A passionate individual with a strong interest in the beauty industry with a background in Consumer Goods

Apply Here!

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

What You’ll Be Doing

The Social Media Content Coordinator is responsible for supporting the development and execution of day-to-day social content across key platforms. This role plays an integral part in bringing the brand story to life through engaging, platform-native content that builds awareness, drives engagement, and supports ongoing marketing priorities.

The ideal candidate is a socially-savy and trend-driven content creator with a strong understanding of TikTok and Instagram. This person is highly attuned to the evolving social landscape, with a passion for beauty, visual storytelling, and emerging digital trends. They bring a strong eye for aesthetics and possess the ability to ideate, film, and edit compelling photos and videos. 

Responsibilities include hands-on content creation, sourcing and curating UGC, and coordinating shoot logistics to capture impactful, brand-aligned content. Additionally, they should be comfortable analyzing content performance, providing insights based on key metrics, and using data to optimize future content strategies. 

This position is hybrid and is based in Los Angeles, California. This position will report directly to the Social Media Marketing Manager and work cross-functionally to execute content strategies across various social media platforms (i.e. TikTok, Instagram, YouTube, and more).

Key Responsibilities

Content Creation

  • Concept, shoot, and edit compelling, high-quality content for Instagram, TikTok, YouTube, and Pinterest.
  • Ensure all content aligns with brand guidelines, voice, and publishing timelines.
  • Maintain and update a well-organized, cross-platform content calendar and assist with day-to-day posting across platforms as needed.
  • Support the T28 Content Program by identifying relevant creators, sending out monthly briefs, and managing timelines and submissions.
  • Collaborate with the marketing, creative, and e-comm teams to ensure content supports brand storytelling and campaign goals.
  • Attend brand activations, campaign shoots, and in-person events to capture real-time social content.
  • Help manage and organize an asset library of photos, video, b-roll, and other creative content.

Community Engagement

  • Collaborate with the Social Media Marketing Manager on UGC campaigns and creator-led activations.
  • Source, organize, and curate UGC that reflects the brand’s aesthetic and tone.
  • Identify and execute proactive engagement opportunities with relevant creators, fans, and brand-aligned accounts.
  • Partner with Customer Experience to address community questions, feedback, and concerns in a timely, professional manner.

Trend Monitoring & Insights

  • Stay ahead of social media trends, cultural moments, and platform updates to inform content strategy.
  • Monitor T28’s social channels daily, acting as the eyes and ears of the brand and sharing relevant insights with internal stakeholders.
  • Collaborate with the team to concept and produce timely, trend-inspired TikToks weekly, including sourcing references, filming, and appearing on-camera as needed.

Who You Are

  • At least 1+ year in social media with demonstrated experience in creating content. 
  • Must be comfortable on camera and filming content. 
  • Proficiency in graphic design tools (e.g., Adobe Photoshop, Figma) and video editing software (e.g., Premier Pro and/or CapCut or similar).
  • Familiarity with social media platforms, algorithms, best practices, and a passion for following  social media trends, consumer behavior, and cultural insights
  • Highly organized and detail-oriented, with the ability to execute multiple projects simultaneously
  • A positive + motivated individual who gets energy from a fast-paced startup environment
  • Open to wearing many hats to learn + grow within the organization (a ‘no task is too small’ spirit!)
  • Love to collaborate with others and have strong interpersonal skills
  • Bachelor's degree in marketing, communications, journalism, or a related field
  • Beauty and start-up experience is a plus!
  • Must be based in Los Angeles, CA, and open to being hybrid (we’re 3 days a week in office for now!)

We Offer

  • Excellent benefits, including healthcare, dental, and vision
  • Holidays, vacation, and sick time
  • Summer Fridays and a quiet week between Christmas and New Year's

Apply Here!

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!). 

What You’ll Be Doing

As an Manager of Influencer Marketing, you will be responsible for developing and executing influencer marketing strategies to enhance brand awareness, engage with target creator cohorts, and drive community growth. You will oversee all aspects of influencer campaigns and relationship building, including seeding and gifting initiatives, in-person creator meetings, and analytics tracking. You will play a key role in shaping the brand's online and creator presence and executing effective organic and paid campaigns across various platforms.

This is a full-time role with a hybrid work schedule based in West LA and will report directly to the Director of Consumer Engagement.

Key Responsibilities

Influencer Strategy

  • Develop and execute - concept, create, manage - a comprehensive influencer strategy aligned with Tower 28 Beauty's marketing objectives and target audiences
  • Identify key performance indicators (KPIs) and monitor EMV-related metrics to track the success of campaigns and identify areas for improvement
  • Stay updated with social media and creator trends and best practices to ensure our brand remains at the forefront of industry developments
  • Maintain consistency in brand messaging, voice, and aesthetics across all influencer touchpoints. Develop and enforce creator outreach and onboarding guidelines, ensuring compliance with brand values, tone, and visual identity
  • Plan and execute influencer campaigns, including product launches, seeding and gifting initiatives, and paid collaborations. Collaborate with cross-functional teams to ensure seamless execution and alignment with marketing objectives
  • Create engaging and sales-driving content with creator partners, both organic and paid, for various social media platforms (i.e. Instagram, TikTok, and YouTube)
  • Collaborate with cross-functional partners to develop strategies, mailers, buzz-worthy events, and targeted relationships that will enable the brand to grow brand awareness amongst key audiences and support brand retailers / DTC sales

Relationship Management

  • Build and nurture a vast network of brand enthusiasts and ambassadors by consistently identifying, hosting, and educating influencers in-person. Monitor social media channels for influencer leads, questions, needs, rising stars, and areas for opportunity and proactively develop new relationships through these touchpoints, going above and beyond to surprise and delight

Analytics and Reporting

  • Monitor EMV and community metrics, analyze campaign performance, and generate regular reports to evaluate the effectiveness of influencer marketing efforts. Provide actionable recommendations to optimize seeding, sponsored content, and conversion rates
  • Prepare regular reports and presentations to communicate key insights, trends, and recommendations to the marketing team and senior management

Requirements

  • 3-5 years experience managing influencer marketing in-house at a high-growth beauty brand
  • Bachelor's degree in marketing, communications, journalism, or a related field
  • Demonstrated experience in creating and managing influencer and affiliate strategy, preferably in the beauty or skincare industry
  • Proficiency in influencer tracking and benchmarking tools and platforms (e.g., Tribe Dynamics) and affiliate and gifting platforms (e.g., ShopMy, TikTok)
  • Excellent written and verbal communication skills, with a keen eye for detail and grammar, and ability to adapt to different brand tones
  • Familiarity with social media platforms, algorithms, and best practices
  • Previous people management experience is a plus
  • Open to wearing many hats to learn + grow within the organization (a ‘no task is too small’ spirit!)
  • A highly detail-oriented taskmaster who loves a good checklist + challenge


We Offer

  • Excellent benefits, including healthcare, dental, vision
  • Holidays, vacation, and sick time
  • Summer Fridays and quiet week between Christmas and New Years

Apply Here!