Contact Us!

Please note that we will not respond to emails regarding gifting or PR inquiries. For all such requests, please fill out our dedicated form linked below—that way it goes to the right team and if there is a good fit, someone will reach out.
Submit Here

Need to cancel or update an order?

You can update your items, change your delivery address, or cancel your order within 60 minutes of placing it. To make changes, open your confirmation email and click the link to your order confirmation page.

Alternatively, you can reach out to us through our Contact Form within 60 minutes of placing your order, and we’ll send you a link to update it



Are you looking for help to place an order or have questions about an existing order?

Fill out the contact form above to get in contact with us!

You can also check out our FAQ section here, the answer might already be there!


Otherwise…

Please note that tower28beauty.com is the ONLY official website of Tower 28 Beauty. Be aware of phishing scams. Please note that outreach from our team will be conducted through our official social accounts (Instagram: @tower28beauty, TikTok: @tower28beauty) and email domains (community@tower28beauty.com) only.

For influencer or gifting related inquiries, kindly fill out our dedicated form here -that way it goes to the right team and if there is a good fit, someone will reach out.

For press inquiries, please send an email to: press@tower28beauty.com

For partnership inquiries, please send an email to: partnerships@tower28beauty.com